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Top Articles

Is Bother a subscription service? ​ | ​ Contact us ​ | ​ Where do you deliver?

Registration and Account

Do I have to register before I can shop?

Help, I’ve forgotten my password…

Can I have a family account with multiple users?

How do I delete my account?

Is Bother a subscription service?

How do I update my details?

How is Bother different?

Can I refer a friend to Bother?

My Order

Do you send substitutions?

What does it mean when I place an item in my ‘Regulars’?

Is there a minimum spend?

How do I edit or cancel my order?

How do I enter my discount code?

Where can I find my VAT invoice?

Where can I find my order details?

Help! My discount code isn't working!

Is there a limit to how much I can purchase?

Do your products have expiry dates and how can I find out?

Can I place my order over the phone?

Can I put items in my box for later?

Delivery Information

Where do you deliver?

Where is my delivery?

What happens if I’m not at home for my delivery?

What do you charge for delivery?

Can I choose my delivery day and time?

How do I add or update my delivery instructions?

What delivery services do you offer?

What happens if I miss my delivery?

Technical Queries

How do I give feedback on the website or app?

I'm struggling to place my order

What is the Box Builder?

There is a problem with the website; who should I tell?

Payments & Refunds

What payment methods can I use?

What is your refunds policy?

Can I use two discount codes at once?

Having problems paying?

Sustainability

What packaging do you use?

Is Bother carbon-neutral?

Contact Us

Contact us

Where can I follow Bother on social media?

Registration and Account

New to Bother or a fully-fledged Botherer - head here if you have any questions about registration or your account.

8 articles by 2 authors

My Order

Any questions about your order or how to order - we've got you covered.

12 articles by 1 author

Delivery Information

Everything you need to know about the delivery stage of your order.

8 articles by 1 author

Technical Queries

Got a technical query? Explore our most common queries here.

4 articles by 2 authors

Payments & Refunds

Need some help with your payment or refund?

4 articles by 2 authors

Sustainability

2 articles by 1 author

Contact Us

Got a query that you can't find the answer to? Give our Customer Care team a buzz for quick and speedy support😁

2 articles by 1 author

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