Help! My discount code isn't working!

Updated 2 months ago by Katie Hayhurst

Have you met the voucher's minimum spend?

These can be found in the T&Cs of the code.

Does your basket contain any restricted items?

Please note that all Bother promotional discounts not valid for use on orders containing baby formula. This would explain the error message, however, if you amend your basket to ensure that it meets the minimum spend after deducting the value of any baby formula, this code will go through without any issues. For full terms and conditions please see our website.

Is your voucher still in date?

Please check to ensure your voucher hasn't expired!

If you've checked all of the above and that pesky discount code still won't apply, give our customer care team a shout and we'll see what we can do 😎


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