How do I add or update my delivery instructions?
When your order is despatched, you will receive an email with your tracking number(s). You will need to enter these tracking numbers and your postcode and then you'll be able to add your specific delivery instructions.
When you receive your timeslot via email, you'll be able to edit/update your delivery instructions directly from your email.
An easier way to update your delivery preferences are within DPD's app. As your consignment details are associated with your phone number, your delivery info will automatically be received into DPD's system.
The DPD app free to download & you can even take a picture of your door so your delivery driver knows exactly what to look for. https://www.dpd.co.uk/lp/yourdpd/index.html