What happens if I miss my delivery?
Delivery with DPD
DPD will usually reschedule delivery for the next available delivery date. Please know that on occasions, due to a new DPD policy, if you miss your delivery on the first attempt, your order might be sent to your local DPD pick-up shop for collection. If you're not going to be in on the day of your delivery, we'd advise you to re-schedule your delivery using DPD's platform here.
Delivery with Paack
If you miss your delivery on the first attempt, Paack will rearrange delivery for the following day.